Managed Call Center

Always on, never overloaded

Dispatch eliminates staffing, training, scheduling, and after-hours coverage complexity by serving as your dedicated call center, scaling to handle overflow or full volume as you grow.

With Dispatch, you get a managed solution that handles every call, every vendor, and every invoice

Common call center challenges we solve include

After-Hours Coverage

Keep drivers supported without a night shift on your payroll

Overflow Management

Offload high-volume spikes during breakdown surges

Vendor Chasing

We source, assign, and manage trusted providers in minutes

Job Oversight

Real-time visibility for fleets and drivers throughout the process

Billing Consistency

Standardized invoicing from first call to final closeout

Every step is designed for speed, consistency, and control

Fewer Calls on Your Team

Breakdown calls go straight to Dispatch, reducing the need for in-house staff and after-hours coverage.
A truck driver requesting service on his cell phone

Less Vendor Chasing

We assign and manage the right provider instantly, so your team never wastes time tracking down operators.
A blue wrecker pulling a semi truck around a roundabout under a highway

Clear Communication

Drivers and fleet managers get real-time updates without constant check-ins or repeat calls.
A screenshot of the VERT dispatch software

Cleaner Closeouts

Jobs are closed and billed through one standardized process, giving you predictable costs and less paperwork.
A dispatcher coordinating his jobs on a tablet

The nation’s biggest fleets count on Dispatch

Paschall Truck Lines Logo
“Dispatch’s staff is well versed enough in the industry to read between the lines or ask the proper questions, so if we’re not able to get them the detail they need, they’re able to get those answers and free up my coordinators so we can move on to the next thing.”

Zac L.

Paschall Truck Lines

PGT Trucking Logo
“I can ask for a problem to be solved, and Dispatch is like a tomahawk missile. You fire and forget it, because it’s going to happen.”

Mark M.

PGT Trucking

Lazer Logistics Logo
"The billing is simple, the communication has been great, and the form to set up the tow is very easy. It’s really streamlined our whole process.”

Chris K.

Lazer Logistics

When every minute matters, choose Dispatch

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