Dispatch Wrecker Service Launches VERT Software to Transform Heavy-Duty Towing and Roadside Assistance

Fort Worth, TX – December 5, 2024 – Dispatch Wrecker Service, a trusted name in heavy-duty towing and roadside assistance, is proud to introduce VERT, a cutting-edge software solution that promises to redefine the way the towing industry operates.

With VERT, Dispatch Wrecker Service takes aim at the longstanding issues of trust and transparency that have plagued the towing industry for years. The innovative software enables clients to monitor their vehicles in real time, starting from dispatch through to service completion. VERT fosters trust, streamlines communication, and improves the customer experience by offering a level of transparency that was not possible before.

"VERT represents a huge leap forward for our organization," said Trent Dennington, President of Dispatch Wrecker Service. "VERT reflects our commitment to transparency and putting the customer first. One of our mottos is to handle every request as if it were our own mom stuck on the side of the road." 

Beyond improving communication, VERT also improves operational efficiency. The software minimizes wait periods and accelerates dispatch operations, while also simplifying billing and invoicing. As a result, both customers and service providers enjoy swifter, more reliable service and faster payments.

Dispatch Wrecker Service boasts a fleet of enterprise-owned tow / service trucks strategically placed across the U.S and a network of more than 25,000 providers across the U.S. and Canada. With new carriers joining daily through calls and the company’s website, Dispatch is setting a new standard in the towing and roadside industry. VERT is just the beginning of a larger mission to reshape the way this essential service operates, with customer trust and satisfaction at the core and a proven track record of exceeding industry standards